Do you accept both NHS and private patients?
Iconic Smiles provides NHS and private dentistry. NHS capacity is finite and availability for new or returning patients can vary by practice.
Home›Frequently Asked Questions
FREQUENTLY ASKED QUESTIONS
Straight answers before you book.
Common questions about appointments, NHS and private care, emergencies, treatments, new patients, fees and choosing the right practice.
NHS + PrivateCare
OnlineBooking
EmergencyTriage
New patientsSubject to capacity
APPOINTMENTS & ACCESS
The practical questions first.
Booking, availability and practice choice are often the first things patients need to understand.
How do I book?
Use Book to choose one of the four live practice diaries, or call the practice directly.
Are new patients accepted?
Private new-patient appointments are available. NHS availability is subject to current practice capacity.
Which practice should I choose?
Choose the most convenient location; the team can advise if a particular clinician or treatment is delivered elsewhere.
URGENT CARE
When you need help quickly.
Emergency appointments are used for urgent dental problems and are subject to clinical capacity. Calling early gives the team the best chance to triage and advise.
Do you offer same-day emergency appointments?
Where capacity allows, urgent appointments may be offered the same day. Availability cannot be guaranteed.
What counts as an emergency?
Severe pain, swelling, suspected infection, significant trauma and some broken teeth or restorations may require urgent assessment.
What if a tooth is knocked out?
Follow the emergency guidance and contact a dentist promptly. Do not reinsert a knocked-out baby tooth.
TREATMENTS & FEES
Understand the category, then the individual plan.
The group provides general dentistry, hygiene, implants, orthodontics, cosmetic and restorative treatment. Exact suitability and cost depend on assessment.
What treatments do you offer?
Services include implants, Invisalign, braces, composite bonding, veneers, whitening, hygiene, crowns, bridges, root canal treatment, gum care and routine dentistry.
Where can I see starting prices?
The Fees & Finance page is the current source of truth for published “from” prices.
Can I combine treatments?
Yes, where clinically appropriate. Complex plans may combine orthodontics, whitening, bonding, veneers, implants or restorative care.
STILL HAVE A QUESTION?
Ask the team rather than guessing.
If your question is specific to your own mouth, an online FAQ cannot replace examination and diagnosis. Send a Smile Enquiry or contact your preferred practice.
FREQUENTLY ASKED QUESTIONS
Useful answers before you decide.
Where can I read more detailed treatment information?+
Use the Treatments hub and follow the relevant treatment page.
Where can I find patient experiences?+
Use Reviews and Iconic Smiles TV for patient feedback and stories.
Where can I find access information?+
Use the Accessibility, Inclusion & Sustainability page or contact the practice before booking.
YOUR NEXT STEP
Still unsure? Ask the team.
Choose your preferred practice or use Smile Enquiry and we will help direct you to the right information or appointment.