At Iconic Smiles, it is very important to us that we meet your needs and expectations. The patient journey is at the heart of all that we do and we try to ensure that all of our patients are satisfied with their experience of our service.
If you are not entirely satisfied with any aspect of our care or service, please let us know as soon as possible to allow us to address your concerns promptly. We accept complaints made verbally as well as written complaints.
If you have a complaint about one of our practices, we ask that it is brought to the attention of the practice manager in the first instance, who can promptly address your needs.
You can send your complaints to Complaints Manager at the relevant practice addess or email the relevant practice.